Why Every SaaS Needs Feature Limits (Not Just a Free Plan)

When people think about SaaS pricing, they usually focus on one question:

“How much should I charge?”

While building LaunchAlly, I discovered that a much more important question is:

“What should I limit?”

A good free plan isn’t about making your product frustrating to use. It’s about giving users enough value to understand why the paid version exists.

Why I don’t like locked features
Many products disable half of their interface for free users.

Buttons are greyed out.

Pages say “Upgrade to continue.”

Features are everywhere, but almost nothing works.

Personally, I don’t enjoy that experience.

I wanted LaunchAlly to feel like a complete product, even on the Free plan.

Instead of locking features…
I decided to limit usage.

For example, Free users can:

create one project
invite up to three team members
deploy five times per month
They still experience the real product.

They simply reach a point where upgrading becomes the logical next step.

Backend limits matter
One lesson I learned quickly is that plan restrictions should never live only in the frontend.

Write on Medium
If React hides a button, someone can still call your API directly.

Every important limit should be enforced on the server.

That keeps your pricing fair and your infrastructure protected.

Simplicity wins
I considered adding dozens of different restrictions.

Storage limits.

API limits.

Log limits.

Repository limits.

Eventually I realised that simpler is better.

A customer should understand your pricing in seconds.

Think about growth
The best limits encourage growth instead of blocking it.

If someone reaches the maximum number of deployments every month, that’s a great sign.

It means they’re actively using your product.

That’s exactly the person who might become a paying customer.

Final thoughts
Pricing isn’t just about money.

It’s part of your product design.

A well-designed Free plan helps people discover value.

A well-designed Pro plan removes friction.

Finding that balance has been one of the most interesting parts of building my SaaS, and I’m sure I’ll keep refining it as LaunchAlly grows.